Online booking- FAQ

when to book?

We recommend that you reserve a car online at least 3 hour before pick up time to ensure availability. For short notice requests, please call us.

Is My personal information safe?

Yes, information submitted through our website and our reservation system is encrypted via secure protocols.

How do I pay?

We accept all major credit cards. 

Can I get a free upgrade ?

Free upgrades are possible , but not guaranteed. Please use the customer notes field to request an upgrade or add other preferences.

can I cancel free of charge ?

All confirmed reservations are subject to our cancellation policy. Free cancellations for airport transfers up to 3 hours before pick up time, excludes Sprinter Vans (3 days notice for sprinters and stretch limousines). 

How do I get a confirmation ?

As soon as you complete your reservation our system will generate a confirmation and send it to the e-mail on file.

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